Transmit Security’s portfolio steps in to help businesses protect their digital processes geared towards solving customers’ needs and not enabling fraudsters.

This interview shines a light on companies tending to employ a narrow view of the fraud landscape and “individual componentry” that might ensure their compliance, but not their full CIAM. Transmit is a specialist company overseeing a comprehensive customer identity and access management journey, which is future-proof to allow access only for legitimate customers. We met with Transmit’s Vice President of the APAC region, Richard Metcalfe, whilst they sought new client connections at Identity Week Asia.

“Whether you’re onboarding a new customer, authenticating or logging in to a new service.. resetting credentials or performing transactions, organisations need to look at the whole lifecycle of a customer journey…”

Metcalfe said fundamental methods of verifying the user around authorisation, preference management or phishing resistance “need to be context driven” by companies assessing what their specific threat is.